Frequently Asked Questions

Regular donations are incredibly valuable, helping us respond to urgent needs. Impact Partnerships go a step further.

They:

- Support specific and measurable outcomes like "desexing a remote community dog"

- Create momentum over time

- Consistently support the movement behind long-term change.  

- Help build sustainable systems that reduce animal suffering in remote Far North Queensland over time.

Choose a one-time, weekly, fortnightly, or monthly amount directed toward specific outcomes you care about.

Yes.

Both are equally valued. What matters most is that your support aligns with how you want to be involved.

All Impact Partners receive:

(If you choose a one-time donation, you'll receive the following at the end of the month you donated, or after the next prevention visit).

- Access to our monthly Impact Partnership report which includes:

- Transparent reporting on the outcomes funded that month

- Insight into all our rescue and prevention initiatives

- Tips on how to maximise your ROI via your Impact Partnership

- Impact and community stories

- Access to our resource library, making it easy to communicate your involvement and the outcomes you’ve directly funded. This library includes:

- Professionally designed, 'ready to use' or 'ready to customise' social media tiles

- Copy and paste captions

- Copy and paste email templates

- A digital 'partners' badge you can add to email signature and marketing content.

- One-time feature shared on our social media stories - optional.

- The ability to share the impact you're creating with friend, family and customers in an authentic way

- A deeper connection to the RAA movement

Impact Partners whose monthly donation totals $400 or more, will also receive

- An extra, custom report on the outcomes YOU funded that month, plus year-to-date stats in a single-page shareable format!

- Professional graphics with your logo included, ready to share.

- Logo on our website

- 1 social media post on our feed, recognising your contribution

- A feature shared on our social media stories once a month

- A thank you in our newsletter, and a business spotlight feature

- A certificate of appreciation

Impact Partners whose monthly donation totals $1,300 or more, will also receive

- Logo on our weekly newsletter footer

- 1 social media post a quarter on our feed, recognising your incredible contribution

- Plus consideration of any other requests you may have

We prioritise transparency and follow-through. If we say an outcome was funded, we show you how.

Partners regularly see increased customer engagement when their funding supports outcomes people care about.

Yes. Remote Animal Assistance is registered with ACNC - DGR1 Status.

You will receive an automated, itemised tax receipt in your inbox immediately after your contribution is processed. All donations over $2 are tax-deductible.

Absolutely, if you are contributing on a recurring basis, you can adjust your contribution, switch outcomes, pause, or end your partnership at any time.

We understand circumstances change.

We work alongside existing veterinary programs, councils, animal management, and community services.

Our approach is collaborative, respectful, and practical. We focus on filling gaps, improving access, and providing sustainable solutions that work on the ground.

Yes!

We encourage it. This is about alignment, not pressure.

You’re welcome to book a short conversation via the link on this page or email us at [email protected] to talk through your options before filling anything out.

Yes. Your partnership is designed to be flexible.

You can change the outcome you’re funding at any time. Simply cancel your current recurring donation and start a new one for your desired outcome/bucket you wish to contribute to.

Each outcome amount is based on real program costs including veterinary fees, transport, freight, medication, staffing and coordination. We have carefully measured the cost of delivering each outcome, and have tried to minimise our pricing to ensure maximum impact.

If a surge of generosity pushes a bucket past its goal, we will reserve those funds for the next rescue or prevention visit. The funds will remain shown as available on the website.

Every donation is tied to a specific 'bucket' with a clear outcome. Once a bucket is filled, we deliver that outcome at our next prevention visit or in the case of rescue and emergency vet work, when the next case surfaces.

Each month, we publish a detailed breakdown of how those funds were deployed in the community, including photos and stories of the animals helped.

No. Impact Partnerships are flexible.

Frequency based: Very little. You simply choose your outcome, select a frequency and complete the checkout process! Then, we'll reach out and ask for some basic details so we can acknowledge your contribution (optional).

From there, it's totally up to you how much promotion you do in celebration of being an Impact Partner. We've made this super easy, with simple ready-to-use social media tiles and copy-and-paste captions to make marketing your impact as simple as possible.

We partner closely with local leaders, elders, and community representatives in Far North Queensland. Interventions are always invited and collaborative, ensuring we respect the communities and address their most pressing animal welfare needs.

We also partner with council funded vet clinics, to ensure we can have as much impact as possible, as we know the funds you donate are precious, and we want them to extend as far as possible.

Absolutely. Transparency is our core value. We document every clinic, surgery, and vaccination drive. We update our socials and mailing list with photos and reports as soon as our teams return from the community.